Luis Zambrano
About Luis Zambrano
Luis Zambrano is a Desktop Support Analyst with extensive experience in IT support roles across various organizations. He has worked at the National Safety Council since 2016 and previously held positions at Northshore University Healthsystem, Treehouse Foods, and other companies.
Current Role at National Safety Council
Luis Zambrano has been employed as a Desktop Support Analyst at the National Safety Council since 2016. He works in Itasca, Illinois, where he is responsible for providing technical support and assistance to ensure the smooth operation of desktop systems within the organization. His role involves troubleshooting hardware and software issues, maintaining computer systems, and supporting end-users in their technical needs.
Previous Experience in IT Support
Prior to his current position, Luis Zambrano held various roles in IT support. He worked at Northshore University Healthsystem as a Helpdesk Analyst from 2005 to 2006 and later as a Desktop Support Technician from 2006 to 2011. He also served as a Simulation Lab Technician at the same institution from 2011 to 2012. Additionally, he worked at Treehouse Foods as an IT Support Analyst for eight months in 2015 and at Sni Technology as a Desktop Support professional for seven months in 2014.
Education and Qualifications
Luis Zambrano studied at ITT Technical Institute, where he earned an Associate's degree in Applied Science, Information Systems. His education spanned from 2000 to 2002, providing him with foundational knowledge and skills in information technology and systems management.
Career Development in IT
Luis Zambrano's career in IT has included a variety of positions that have contributed to his expertise in desktop support. He worked as a Senior Support Analyst at Robert Half from 2012 to 2013. His experience also includes a role at Abs Associates as a Desktop Support Technician from 2013 to 2014. This diverse background has equipped him with a comprehensive understanding of IT support and desktop management.