Ken Epstein
About Ken Epstein
NationsCX Co-President
Ken Epstein serves as the Co-President of NationsCX, a company known for its Business Process Outsourcing (BPO) solutions. In this role, he leverages his extensive experience to lead the firm's operations and strategic initiatives, focusing on delivering high-quality services to a diverse range of clients.
Over 30 Years of BPO Experience
Ken Epstein brings over 30 years of expertise in developing BPO solutions. Throughout his career, he has contributed to the design and implementation of effective service strategies for numerous global clients. His depth of knowledge spans various industries and geographic regions, making him a well-regarded figure in the BPO sector.
Executive Leadership at C3
Ken Epstein was the Executive Vice President of Sales and Marketing and a Co-Founder of C3, a global BPO company. In this capacity, he was instrumental in driving the company's sales and marketing strategies, helping to establish C3 as a prominent player in the global BPO market.
Senior Vice President at Aegis U.S.
Before his tenure at C3, Ken Epstein served as the Senior Vice President of Sales and Marketing at Aegis U.S., a multinational BPO firm. His role involved overseeing sales initiatives and marketing efforts, contributing to the company's growth and expansion in the industry.
Early Career at PRC (Now Alorica)
Ken Epstein began his career in the BPO industry at PRC (now Alorica) where he held the position of Senior Vice President of Global Sales. At PRC, he played a critical role in expanding the company’s global sales operations, setting the stage for his continued success in the field.