Adrian Jones
About Adrian Jones
Adrian Jones is a Senior Manager and Programme Delivery Lead at Nationwide Building Society, where he has worked in various roles since 2003. He focuses on delivering agile change initiatives that benefit the business, employees, and customers.
Work at Nationwide Building Society
Adrian Jones has held multiple positions at Nationwide Building Society since 2003. He began his career in branch roles and progressed to various managerial positions. His roles included Employee Enablement Support Manager from 2014 to 2015, Distribution Change Manager (Regulated Products) for 8 months in 2015, and Project Change Manager from 2015 to 2018. He served as Senior Change & Operations Manager from 2018 to 2020 and Senior Change Portfolio Manager from 2020 to 2021. Currently, he is the Senior Manager - Programme Delivery Lead, a position he has held since 2021. He focuses on delivering agile change initiatives that benefit the business, employees, and customers.
Education and Expertise
Adrian Jones has a robust educational background in project management and finance. He studied at Cefn Saeson Comprehensive School, achieving GCSEs from 1998 to 2003. He completed A Levels in Accountancy, Geography, ICT, and Economics at Neath Port Talbot College from 2003 to 2005. He earned a Bachelor of Science (BSc) in Social Sciences from The Open University between 2005 and 2011. Additionally, he obtained several qualifications from The London Institute of Banking & Finance, including the Certificate for Financial Advisers (CeFA) in 2011, Level 4 Diploma for Financial Advisers (DipFA) in 2012, and the Certificate in Regulated Equity Release Diploma in 2019. He also achieved the APM Practitioner Qualification (APMPQ) from the Association for Project Management in 2020.
Background
Adrian Jones has a diverse background in banking and project management, with a career spanning nearly two decades at Nationwide Building Society. His early experience included roles such as Mortgage Consultant and Personal Banking Manager. Over the years, he transitioned into change management and operations, where he has focused on improving processes and delivering effective solutions. His extensive experience in various roles has equipped him with a comprehensive understanding of the financial services industry.
Achievements
Throughout his career at Nationwide Building Society, Adrian Jones has contributed to various initiatives aimed at enhancing operational efficiency and customer satisfaction. He supports the 'Moments that Matter' mission within the Remediation & Complaints Centre of Excellence, focusing on identifying cost-effective approaches for customers and the business. His work emphasizes a right-first-time approach, ensuring timely deliverables that align with the organization's strategic goals.