Alan Jones

Digital Service Performance Manager @ Nationwide Building Society

About Alan Jones

Alan Jones serves as the Digital Service Performance Manager at Nationwide Building Society, a position he has held since 2018. He has extensive experience in IT support and systems management, having worked in various roles at Nationwide and other companies over the past two decades.

Current Role as Digital Service Performance Manager

Alan Jones currently holds the position of Digital Service Performance Manager at Nationwide Building Society. He has been in this role since 2018. His responsibilities likely include overseeing digital service initiatives and ensuring optimal performance of digital platforms within the organization.

Previous Experience at Nationwide Building Society

Alan Jones has extensive experience at Nationwide Building Society, having worked there in multiple capacities. He served as Systems Specialist Lead from 2010 to 2016 for six years and later as a Security Consultant from 2016 to 2018 for two years. His roles have contributed to his expertise in systems management and security within the financial services sector.

Career Background in IT Support

Alan Jones has a solid background in IT support roles. He worked as a Desktop Support Analyst at TE Connectivity from 2008 to 2010 and as a Support Analyst at Arval - BNP Paribas Group from 2001 to 2005. Additionally, he served as a Helpdesk Support Analyst at Arval from 1999 to 2001. This experience has equipped him with a comprehensive understanding of technical support and customer service.

Educational Background

Alan Jones studied at St Joseph’s. Specific details regarding his degree or field of study are not provided, but his education has likely contributed to his professional development in the technology and financial sectors.

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