Alan Millar
About Alan Millar
Alan Millar is a Senior Financial Crime Analyst at Nationwide Building Society, where he has worked since 2021. He has a diverse background in customer service and financial crime prevention, having held various roles in the banking sector and developed a coaching approach to support team members' career advancement.
Work at Nationwide Building Society
Alan Millar has held multiple positions at Nationwide Building Society, demonstrating a progressive career trajectory. He began as a Customer Representative from 2013 to 2014, followed by a role as Customer Host from 2014 to 2016. He then served as Assistant Branch Manager from 2016 to 2020, where he gained leadership experience. After a brief tenure as Financial Crime Analyst from 2020 to 2021, he currently works as a Senior Financial Crime Analyst since 2021. His roles have involved customer service and financial crime prevention.
Education and Expertise
Alan Millar studied at the University of Derby, where he completed a Bachelor of Arts in American Studies from 2009 to 2012. He furthered his education at the same university, achieving another Bachelor of Arts degree from 2015 to 2016. His educational background supports his expertise in financial crime prevention, which he has enhanced through extracurricular learning.
Background
Before his tenure at Nationwide Building Society, Alan Millar worked at Santander UK as a Customer Service Assistant from 2010 to 2013. He also worked at XS Items Ltd as a Product Tester from 2009 to 2012. His diverse experience in customer service roles has contributed to his understanding of financial operations and customer interactions.
Achievements in Team Development
Alan Millar has developed a coaching approach that has aided team members in advancing their careers. He has implemented a new way of working that promotes team reflection and personal development, contributing to a supportive work environment focused on growth.