Alana Mac Kay
About Alana Mac Kay
Alana Mac Kay is a Product Owner at Nationwide Building Society, where she has worked since 2021. With a background in data science and analytics, she has contributed significantly to the company's technology transformation strategy.
Work at Nationwide Building Society
Alana Mac Kay has held multiple roles at Nationwide Building Society since joining in 2015. She currently serves as a Product Owner, a position she has held since 2021. Prior to this role, she worked as a Solution Architect from 2019 to 2021 and as an Associate Data Scientist from 2017 to 2019. Her career at Nationwide began as a Graduate Data Analyst in 2017, where she worked for seven months. Alana has also contributed as an Analyst in Single Customer View and as an IT Service Analyst. Throughout her tenure, she has focused on integrating technology and data solutions to enhance customer experience.
Education and Expertise
Alana Mac Kay earned her Bachelor of Science (BSc) in Mathematics from The University of Edinburgh, where she studied from 2011 to 2015. Prior to this, she completed her A-levels at Wallingford School, focusing on Mathematics, Further Mathematics, Chemistry, and Biology from 2009 to 2011. Her educational background provides a strong foundation for her roles in data science and analytics, enabling her to contribute effectively to technology and data-driven projects.
Background
Before her extensive career at Nationwide Building Society, Alana Mac Kay worked as a Shop Assistant at Waitrose for one year from 2010 to 2011. Her early career experiences laid the groundwork for her analytical skills and customer service orientation. Alana's journey in the financial services sector began with her role as a Corporate Graduate in End User Services at Nationwide, where she worked for seven months from 2015 to 2016.
Achievements
Alana Mac Kay has played a significant role in the creation of the Analytics Hub at Nationwide Building Society, which is integral to the company's technology transformation strategy. She focuses on enabling data-driven conversations and enhancing data accessibility for member-facing colleagues by integrating cloud technology into existing tools. Her contributions aim to solve real business problems and improve services, products, and customer experiences.