Alaya Begum
About Alaya Begum
Alaya Begum is a Customer Representative at Nationwide Building Society, where she has worked since 2018. She has a background in tutoring and sales, along with a Bachelor of Science in Business Management and Economics from the University of Roehampton.
Work at Nationwide Building Society
Alaya Begum has been employed at Nationwide Building Society as a Customer Representative since 2018. In this role, she manages general enquiries and oversees cash desk operations. Her responsibilities include assisting customers with their banking needs and ensuring a smooth transaction process. Alaya's experience in this position has contributed to her understanding of financial services and customer relations.
Previous Experience in Customer Service
Before joining Nationwide Building Society, Alaya Begum worked in various customer-facing roles. She served as a Tutor at Explore Learning from 2014 to 2016, where she provided educational support to students. Following that, she worked as a Sales Assistant at Superdry from 2016 to 2018, gaining valuable experience in retail and customer service. Additionally, she briefly worked as a Field Sales Representative at The Karate Centre in 2014.
Education and Expertise
Alaya Begum studied at the University of Roehampton, where she earned a Bachelor of Science degree in Business Management and Economics from 2015 to 2019. Prior to that, she completed her A-levels in Mathematics, Psychology, and Economics at Woodhouse College from 2013 to 2015. Her educational background provides her with a solid foundation in business principles and economic theories.
Skills and Competencies
Alaya possesses strong skills in public speaking, which enhances her ability to communicate effectively with customers. She also utilizes her social media skills to engage with clients and promote financial services. These competencies contribute to her effectiveness in her current role and her ability to connect with a diverse customer base.