Allan Clarke
About Allan Clarke
Allan Clarke is an Incident Communications Manager at Nationwide Building Society, where he has worked since 2019. He specializes in developing communication strategies for service outages and has a background in mechanical engineering from Nottingham Trent University.
Work at Nationwide Building Society
Allan Clarke has served as the Incident Communications Manager at Nationwide Building Society since 2019. In this role, he has developed a comprehensive communication strategy aimed at managing unexpected service outages. His efforts focus on ensuring clear and effective communication with both internal teams and external stakeholders during crisis situations. Clarke has also played a significant role in refining communication processes during planned maintenance activities, which helps to minimize disruptions for customers.
Education and Expertise
Allan Clarke has been studying Mechanical Engineering at Nottingham Trent University since 1994. His educational background provides him with a strong foundation in technical communication, which is essential for his role in incident management. Clarke possesses expertise in crafting clear communication strategies that facilitate effective information dissemination during critical situations.
Background
Before joining Nationwide Building Society, Allan Clarke worked at Wiltshire Council as a News and Information Officer for 19 years, from 2000 to 2019. This experience equipped him with skills in public communication and information management, which he has applied in his current role. His extensive background in communication roles contributes to his effectiveness in managing incident communications.
Achievements
Allan Clarke has made significant contributions to the communication strategies at Nationwide Building Society. His development of a comprehensive communication strategy for unexpected service outages has improved the organization's ability to respond to crises. Additionally, his work in enhancing communication processes during planned maintenance has been instrumental in reducing customer disruption.