Amanda Hopkinson
About Amanda Hopkinson
Amanda Hopkinson is a Team Manager in Banking and Lending at Nationwide Building Society, where she has worked since 2010. She oversees a team of 12 Personal Banking Managers and plays a crucial role in ensuring compliance and enhancing member-friendly processes.
Current Role at Nationwide Building Society
Amanda Hopkinson currently serves as Team Manager in the Banking & Lending division at Nationwide Building Society. In this role, she manages a team of 12 Personal Banking Managers. Her responsibilities include overseeing applications for personal loans, credit cards, home insurance, and current accounts. She has been in this position since 2010, contributing to the development of team skills and ensuring fair outcomes for members.
Previous Positions at Nationwide Building Society
Amanda Hopkinson has held several positions at Nationwide Building Society. She began her career there as a Customer Consultant from 2009 to 2010. Following this, she served as Service Team Manager from 2010 to 2012, and then as Sales Manager from 2012 to 2014. She transitioned to Team Lead Manager for Mortgages from 2014 to 2015. Her diverse roles have provided her with extensive experience in banking and lending.
Education and Expertise
Amanda Hopkinson studied at Leeds Metropolitan University, where she earned a BA HONS in Business & Marketing. This educational background has equipped her with the knowledge and skills necessary for her roles in the banking sector, particularly in managing teams and developing member-friendly processes.
Key Responsibilities and Contributions
In her current role, Amanda Hopkinson plays a key role in ensuring compliance and implementing member-friendly processes across various areas of Nationwide Building Society. She focuses on assessing and developing the skills of her team to enhance service delivery and promote fair outcomes for members.