Amitesh Mishra
About Amitesh Mishra
Amitesh Mishra is the Chief Information Officer for Customer Experience Platforms at Nationwide Building Society, bringing over two decades of experience in financial services technology. He has held various leadership roles in data integration, engineering, and management across several prominent organizations, including Barclays and Santander UK.
Current Role at Nationwide Building Society
Amitesh Mishra serves as the Chief Information Officer (CIO) for Customer Experience Platforms at Nationwide Building Society. He has held this position since 2023, contributing to the organization's focus on enhancing customer interactions and digital services. His role involves overseeing the development and implementation of technology solutions that improve customer experiences.
Previous Experience at Santander UK
Prior to his current role, Amitesh worked at Santander UK as the Head of Data Integration & Engineering from 2022 to 2023. In this position, he was responsible for managing data integration initiatives, ensuring efficient data flow and utilization across the organization. His tenure lasted for nine months in the Manchester Area.
Career Background in Financial Services
Amitesh has over two decades of experience in the financial services technology industry. His career includes significant roles at Barclays, where he served as Vice President and Director in various capacities, including Head of Document Management Platforms and Head of Customer Data and Onboarding Platforms. He also worked at TSB Bank as Head of Data Platforms, contributing to data management strategies from 2020 to 2022.
Educational Qualifications
Amitesh holds a degree in Computer Engineering from the University of Mumbai, where he studied from 1996 to 2000. He also completed a PMP certification from PMI.org in 2010 and an SCPM from Stanford Advanced Project Management in 2011. His foundational education includes a Higher Secondary qualification from Mahindra Academy, achieved from 1982 to 1994.
Expertise in Technology and Data Management
Amitesh possesses key skills in various areas including marketing technology, customer communications technology, data engineering, cloud deployments, automation, and customer data management. His expertise lies in executing large-scale transformational change programmes specifically within the financial services sector, focusing on delivering data and digital platforms that drive business benefits.