Amy Briggs
About Amy Briggs
Amy Briggs serves as a People Services Administrator at Nationwide Building Society, a position she has held since 2022. Her extensive experience includes various roles at Nationwide and Wilko, spanning over a decade in customer service and banking.
Work at Nationwide Building Society
Amy Briggs has held multiple roles at Nationwide Building Society, demonstrating a progression in her career within the organization. She began as a Customer Representative from 2016 to 2018, where she worked for two years. Following this, she served as a Personal Banking Manager from 2018 to 2021 for three years. In 2021, she transitioned to the role of Member Relationships Manager, which she held for four months until early 2022. Currently, she works as a People Services Administrator, a position she has occupied since 2022.
Previous Experience at Wilko
Before her tenure at Nationwide Building Society, Amy Briggs worked at Wilko. She started as a Customer Service Assistant from 2011 to 2013 for two years. She then advanced to the role of Help Desk Supervisor, where she worked from 2013 to 2016 for three years. Her experience at Wilko contributed to her skills in customer service and management.
Career Progression
Amy Briggs has demonstrated a steady career progression throughout her professional journey. Starting in customer service roles, she gained valuable experience at Wilko before moving to Nationwide Building Society. Her roles at Nationwide reflect a growth in responsibility, moving from customer-facing positions to managerial roles and ultimately to her current position in People Services.
Skills and Expertise
Throughout her career, Amy Briggs has developed a range of skills relevant to customer service, management, and human resources. Her experience in various roles at Nationwide Building Society has equipped her with knowledge in member relations and banking services. Additionally, her background at Wilko has enhanced her customer service capabilities, making her adept in handling customer inquiries and team supervision.