Ana Carina Knight
About Ana Carina Knight
Ana Carina Knight is a Customer Service Advisor and Case Owner at Nationwide Building Society, where she has worked since 2018. She has a background in marketing and customer service, with previous roles at LUSH, Cavendish School of English, and Primark Stores Limited.
Work at Nationwide Building Society
Ana Carina Knight has been employed at Nationwide Building Society since 2018, serving as a Customer Service Advisor and Case Owner. Her role involves liaising with brokers, solicitors, mortgage consultants, and members of the public. She works within the mortgage servicing department at the Portman House head office in Bournemouth, United Kingdom. Her responsibilities include managing customer inquiries and ensuring effective communication throughout the mortgage process.
Previous Employment Experience
Prior to her current position, Ana Carina Knight held several roles in customer service and marketing. She worked at Primark Stores Limited as a Customer Service Advisor from 2015 to 2018. Before that, she was a Sales and Marketing Executive at Cavendish School of English from 2017 to 2018. Her earlier experience includes a brief tenure at LUSH in 2018 and a role as a CRM Consultant and Marketing Assistant at Venture Consultoria Empresarial Ltda. in Brazil from 2001 to 2002.
Education and Expertise
Ana Carina Knight studied Marketing at FGV - Fundação Getulio Vargas, where she earned a Bachelor's degree in Marketing from 2006 to 2007. Additionally, she studied Publicity and Social Communications at Faculdade FACHA from 1998 to 2002. Her educational background supports her expertise in marketing and communication, which she applies in her professional roles.
Cultural Background
Ana Carina Knight is a Brazilian national residing and working in the United Kingdom. Her diverse cultural perspective enhances her ability to connect with a wide range of clients and colleagues. This background contributes to her effectiveness in customer service and marketing roles, allowing her to approach challenges with a unique viewpoint.
Interests and Personal Skills
In addition to her professional qualifications, Ana Carina Knight has a passion for arts and crafts. This interest complements her skills in marketing and communication, allowing her to engage creatively in her work. Her enthusiasm for arts and crafts may also influence her approach to problem-solving and customer interactions.