Andrew Capewell
About Andrew Capewell
Andrew Capewell serves as a Senior Manager at Nationwide Building Society, where he has contributed to the company's growth in financial services for 30 years. His extensive experience includes managing a range of products such as current accounts, credit cards, ISAs, and personal loans, while serving a customer base of approximately 15 million.
Work at Nationwide Building Society
Andrew Capewell has been employed at Nationwide Building Society since 1994, serving as a Senior Manager. His tenure spans 30 years, during which he has contributed to the organization's growth as a significant provider of financial services. Nationwide Building Society operates with a workforce of approximately 17,000 employees and serves around 15 million customers. Capewell's role involves overseeing various aspects of the company's operations, which include current accounts, credit cards, ISAs, and personal loans.
Experience in Financial Services Management
With extensive experience in managing financial services, Andrew Capewell plays a vital role in Nationwide Building Society, which ranks among the top three mortgage providers in the UK. His responsibilities encompass customer service management, ensuring that the diverse needs of customers are met through various service channels, including branch visits, mobile apps, telephone, internet, and postal services. This experience positions him as a key figure in the financial services sector.
Contribution to Nationwide's Growth
Andrew Capewell has contributed significantly to the growth of Nationwide Building Society as a major provider of current accounts, credit cards, ISAs, and personal loans. His efforts have helped the organization maintain its competitive position in the financial services market. The diverse range of financial management options offered by Nationwide reflects the strategic initiatives that Capewell has been part of during his long career.
Customer Service Management Experience
Andrew Capewell's role at Nationwide Building Society involves significant experience in customer service management. Serving around 15 million customers, he ensures that the organization meets the expectations and needs of its clientele. His work supports the delivery of various financial services through multiple channels, enhancing customer satisfaction and engagement.