Annabelle Nelson
About Annabelle Nelson
Annabelle Nelson serves as the Head of Member Data Process at Nationwide Building Society, a position she has held since 2019. With extensive experience in various managerial roles at Nationwide and previous positions at Royal Bank of Scotland and Chelsea Building Society, she has developed a strong background in customer service and data analytics.
Current Role at Nationwide Building Society
Annabelle Nelson serves as the Head of Member Data Process at Nationwide Building Society. She has held this position since 2019, contributing to the organization's data management and member services. Her role focuses on optimizing data processes to enhance member experiences.
Previous Positions at Nationwide Building Society
Annabelle Nelson has held multiple roles at Nationwide Building Society. She worked as a Senior Manager in Membership Propositions and Customer Experience from 2015 to 2018. In 2017, she briefly served as Head of Member Service Propositions. Additionally, she was a Development Manager from 2011 to 2013 and a Senior Operations Manager in various capacities from 2010 to 2015.
Experience at Royal Bank of Scotland
Before her tenure at Nationwide Building Society, Annabelle Nelson worked at Royal Bank of Scotland. She served as a Sales Manager for Existing Customer Mortgages in the Contact Centre from 2009 to 2010. Prior to that, she held the position of Regional Sales Manager for Private Banking Mortgages from 2007 to 2008.
Career at Chelsea Building Society
Annabelle Nelson began her career in the financial services industry at Chelsea Building Society, where she worked as a Senior Manager in the Contact Centre from 2005 to 2007. This role provided her with foundational experience in customer service and operations management.