Yvonne Busi
About Yvonne Busi
Yvonne Busi is a Service Administrator and Quality Assurance Engineer at Nationwide Building Society, where she has worked since 2020. She specializes in handling direct debit operations, managing current accounts, and performing user acceptance tests for software automation.
Work at Nationwide Building Society
Yvonne Busi has been employed at Nationwide Building Society since 2018. She initially served as a Customer Service Administrator for two years, where she managed direct debit operations utilizing the TSYS application. In 2020, she transitioned to her current role as a Service Administrator and Quality Assurance Engineer. In this position, she focuses on user acceptance testing for software automation related to standing orders and manages current accounts using SAP banking software.
Education and Expertise
Yvonne Busi possesses expertise in quality assurance and customer service within the banking sector. Her role as a Quality Assurance Engineer involves performing user acceptance tests, which are critical for ensuring the functionality of software automation. Additionally, her experience with SAP banking software highlights her proficiency in managing financial operations and current accounts.
Background
Yvonne Busi has a background in customer service and quality assurance within the financial services industry. She worked at Nationwide Building Society in Swindon, England, where she gained experience in various operational roles. Her responsibilities have included handling direct debit operations and collaborating with IT teams to resolve outages.
Achievements
During her tenure at Nationwide Building Society, Yvonne Busi has contributed to improving operational efficiency through her work in quality assurance and customer service. Her involvement in user acceptance testing for software automation has played a role in enhancing the reliability of banking operations.