Zainab Rangoonwala
About Zainab Rangoonwala
Zainab Rangoonwala is a Customer Service Representative at Nationwide Building Society, where she has worked since 2017. Her previous experience includes roles in sales, human resources, digital marketing, and management across various companies in the UK and India.
Current Role at Nationwide Building Society
Zainab Rangoonwala has been employed at Nationwide Building Society as a Customer Service Representative since 2017. In this role, she is responsible for assisting customers with their inquiries and providing support related to banking services. Her experience in customer service has contributed to her ability to effectively address customer needs and enhance their overall experience with the organization.
Previous Experience in Customer Service and Sales
Prior to her current position, Zainab worked in various roles that involved customer interaction. She served as a Sales Advisor at Sky from 2011 to 2012 in London, where she focused on sales and customer engagement. Additionally, she held the position of Store Manager at Royal Mail for one month in 2011, further developing her skills in customer service and management.
Background in Human Resources and Digital Marketing
Zainab's career includes experience in human resources and digital marketing. She worked as a Human Resources Executive at Mission Arc Consultants Pvt. Ltd. from 2009 to 2010. Later, she took on the role of Digital Marketing Executive and Events Coordinator at Bhardwaj & Co from 2014 to 2015 in Bombay, Maharashtra, India. These roles provided her with a diverse skill set in managing people and marketing strategies.
Educational Qualifications
Zainab Rangoonwala studied at Shri Shikshayatan College from 2006 to 2009. She also attended Calcutta University in Kolkata, where she achieved a Bachelor of Commerce degree during the same period. Her educational background has equipped her with foundational knowledge in commerce and business practices.
Technical Experience as a .NET Developer
In 2009, Zainab briefly worked as a .NET Developer at CMC Ltd. for one month. This role involved software development and technical support, contributing to her understanding of technology in a business context. Additionally, she worked as an Apple Solutions Consultant at Stormfront Retail Ltd. from 2016 to 2017, where she provided technical assistance and product knowledge to customers.