Alexander Darling
About Alexander Darling
Alexander Darling serves as the Global Operations Manager at Navistar Inc, where he has worked since 2008. He oversees the global dealer order to cash process and manages a team to enhance service for global dealers in the parts fulfillment process.
Work at Navistar
Alexander Darling has served as the Global Operations Manager at Navistar Inc. since 2008. In this role, he oversees the global dealer order to cash process and claims resolution, ensuring that operations run efficiently. He supervises a team of four operation associates, focusing on enhancing service for global dealers involved in the parts fulfillment process. His responsibilities also include managing dealer accounts that require special attention, training, and maintenance to ensure optimal performance. Darling's leadership contributes to the overall effectiveness of the global parts business.
Previous Experience at Yamato Transport
Before joining Navistar, Alexander Darling worked at Yamato Transport USA, Inc. from 1998 to 2008. He initially served as a Sales Representative and Export Operations Agent from 1998 to 2003. He then advanced to the position of Export Manager, where he worked from 2003 to 2008. His experience at Yamato Transport provided him with a solid foundation in sales and export operations, which he later applied in his role at Navistar.
Education and Expertise
Alexander Darling studied at Northern Illinois University, where he earned a Bachelor of Science degree in Business Management. This educational background has equipped him with the skills necessary for effective management and operational oversight in his current role as Global Operations Manager. His expertise includes developing and implementing action plans aimed at improving performance and profitability in the global parts business.
Team Leadership and Collaboration
In his role at Navistar, Alexander Darling emphasizes team leadership and collaboration. He supervises a team of operation associates, providing coaching to enhance their performance and service delivery. Additionally, he collaborates with various departmental units to improve the overall customer service experience. His focus on teamwork and communication is integral to achieving operational goals and enhancing dealer satisfaction.