Alexis Contreras
About Alexis Contreras
Alexis Contreras serves as the Global Product and Service Manager at Navistar Inc, a role he has held since 2017. With extensive experience in service management and engineering support, he has a strong focus on customer satisfaction and operational efficiency.
Work at Navistar
Alexis Contreras has been serving as the Global Product and Service Manager at Navistar Inc since 2017. In this role, he is responsible for overseeing product and service initiatives on a global scale. Prior to this position, he worked as the Regional Service Manager at Navistar from 2008 to 2017, where he managed service operations within the Miami/Fort Lauderdale area. His tenure at Navistar spans a total of 16 years, highlighting his extensive experience within the company.
Previous Experience in Automotive Services
Before joining Navistar, Alexis Contreras held various positions in the automotive service industry. He worked as the Service Director at AutoNation, Inc. from 2000 to 2006, where he managed service operations. He also served as the City Maintenance Manager at Hertz Rent a Car for one year in 2006-2007. Additionally, he briefly worked as a Service Director at Brickell Motors in 2006. His diverse background in service management contributes to his expertise in the field.
Education and Expertise
Alexis Contreras earned a Bachelor's degree in Business from Nova Southeastern University, where he studied from 2002 to 2004. His educational background complements his professional experience, particularly in areas such as warranty service management and engineering support. He possesses ASE Technical training, which is a certification program designed for automotive professionals, further enhancing his qualifications in the industry.
Skills in Process Improvement and Inventory Planning
Alexis Contreras demonstrates strong skills in process and productivity improvement, focusing on enhancing operational efficiency within service operations. He is adept at inventory planning, which involves optimizing resources to support business improvement initiatives. His ability to ensure customer satisfaction and maintain quality control is a key aspect of his professional skill set.