Don Lautenschlager
About Don Lautenschlager
Don Lautenschlager serves as the Manager of Medicare Services Executives at Navitus Health Solutions, where he has worked since 2018. He specializes in overseeing Medicare health plans and has developed processes to ensure compliance and efficiency within the team.
Work at Navitus
Don Lautenschlager has served as the Manager of Medicare Services Executives at Navitus Health Solutions since 2018. In this role, he has developed plans to monitor and oversee delegated services that impact Medicare health plans. He has also created a standard operating process library for the Medicare services executive team, ensuring compliance with organizational rules and regulations. His responsibilities include facilitating the Medicare Part D Program Manager with contract and scope definition document maintenance, contract language revisions, and performance guarantee verbiage to ensure accuracy.
Previous Experience
Prior to his current role, Lautenschlager worked at Navitus Health Solutions as a Medicare Services Executive from 2015 to 2018. Before that, he held various positions at UnitedHealth Group, including Partner Sales Support from 2011 to 2014, Sales Operations Consultant from 2014 to 2015, and Licensed Sales Professional from 2009 to 2011. His experience at UnitedHealth Group spanned over five years and included responsibilities related to sales support and operations.
Education and Expertise
Lautenschlager studied Business Administration at Capella University, where he earned a Bachelor of Science degree. He maintains subject matter expertise regarding Medicare Part D requirements and provides mentoring, guidance, and support to internal staff. His educational background and professional experience contribute to his knowledge in Medicare services and compliance.
Achievements in Process Improvement
In his role, Lautenschlager built an automated solution to provide client pharmacy leadership teams with executive summaries of projects, compliance, and annual re-implementation efforts. This initiative reflects his focus on improving operational efficiency and ensuring that key stakeholders are informed about important developments within the Medicare services framework.