Arielle Farinas
About Arielle Farinas
Arielle Farinas is a User Experience Researcher with extensive experience in customer experience and program management. She has worked for companies such as Gogo and Ultimate Software and holds an Associate of Science degree in Photography from the Art Institute of Fort Lauderdale.
Current Role at Neighborhoods.com
Arielle Farinas serves as a User Experience Researcher at Neighborhoods.com, a position she has held since 2020. In this role, she focuses on understanding user needs and behaviors to enhance the overall experience of the platform. Her work involves conducting research, analyzing data, and collaborating with product teams to implement user-centered design solutions. Based in Chicago, Illinois, she continues to contribute to the company's mission of providing valuable insights into neighborhoods.
Previous Experience at Gogo
Prior to her current role, Arielle worked at Gogo as a Program Management Analyst from 2019 to 2020. During her time there, she was responsible for managing various projects and ensuring that they met client expectations. Her experience at Gogo provided her with a solid foundation in program management and client relations, further enhancing her skills in user experience research.
Experience at Ultimate Software
Arielle Farinas has extensive experience at Ultimate Software, where she held multiple roles from 2012 to 2019. She began as an Operations Coordinator, then transitioned to positions such as Customer Experience Analyst, UX Research Coordinator, and Junior UX Researcher. Her time at Ultimate Software allowed her to develop strong relationships between global clients and product teams, as well as specialize in user experience research and data storytelling.
Education and Expertise
Arielle studied at the Art Institute of Fort Lauderdale, where she earned an Associate of Science degree in Photography from 2008 to 2011. She is certified in User Research Methods and Best Practices, equipping her with the skills necessary to conduct effective user research. Additionally, she is bilingual in English and Spanish, which enhances her ability to communicate and engage with diverse user groups.