Michael P.
About Michael P.
Michael P. is a Senior Director of Tutor Sourcing & Fulfillment at Varsity Tutors, a Nerdy Company, with a diverse background in operations management and customer experience across various industries. He has held significant roles at companies such as JetBlue, Google, and McMaster-Carr, and possesses advanced degrees in Economics and Business Administration.
Current Role at Nerdy
Michael P. serves as the Senior Director of Tutor Sourcing & Fulfillment at Varsity Tutors, a Nerdy Company, since 2023. In this role, he focuses on strategic sourcing and demand planning, essential for optimizing tutor recruitment and fulfillment processes. His responsibilities include enhancing the customer journey through operational improvements and leading teams to achieve their objectives.
Previous Experience in E-commerce and Operations
Prior to his current position, Michael P. held several significant roles in the e-commerce and operations sectors. He was the Head of Commercial at JetBlue Travel Products from 2018 to 2020 and served as the Chief Supply Chain Officer at SimpleTire from 2020 to 2021. His tenure at Google included various leadership roles, such as Head of Operations for Google Express, where he managed operations and expansion initiatives.
Educational Background
Michael P. has a strong academic foundation with degrees from prestigious institutions. He earned a Bachelor of Science in Economics from The Wharton School at the University of Pennsylvania, and a Master of Business Administration from NYU Stern School of Business. Additionally, he holds a Bachelor of Applied Science in Systems Engineering from the University of Pennsylvania.
Expertise in Customer Experience and Operations Management
Michael P. possesses extensive expertise in enhancing customer experience through operational excellence. His background includes a focus on change management, strategic sourcing, and demand planning. He has demonstrated strong analytical and problem-solving skills, which are crucial for effective operations management across various industries.
Career Progression and Roles
Michael P.'s career spans multiple roles in various organizations. He worked at McMaster-Carr Industrial Supply in several capacities, including Associate Director of Order Fulfillment and Senior Order Fulfillment Manager. His experience also includes a position as Operations Research Analyst at ZS Associates. This diverse background has equipped him with a comprehensive understanding of supply chain and operational dynamics.