Susan Bourquin

Customer Experience Associate @ Nerdy

About Susan Bourquin

Susan Bourquin is a Customer Experience Associate at Varsity Tutors and a Direct Sales Representative at Epicure™, both roles contributing to her extensive experience in customer service. She holds a Master of Arts in Education and is certified to teach K-12 Music in Illinois, while also offering Italian cooking classes and networking with musicians for events.

Work at Varsity Tutors

Susan Bourquin has been a Customer Experience Associate at Varsity Tutors since 2015. Over her nine years in this role, she has contributed to enhancing customer satisfaction and support in Saint Louis, Missouri. Her responsibilities include addressing customer inquiries and ensuring a positive experience for users of the tutoring platform.

Work at Epicure™

Since 2021, Susan Bourquin has served as a Direct Sales Representative at Epicure™. In this position, she focuses on promoting and selling culinary products, leveraging her skills in customer interaction and sales strategies. Her work contributes to the company's outreach and customer engagement efforts across the United States.

Education and Expertise

Susan Bourquin earned a Master of Arts degree in Education from Aurora University, where she studied from 1989 to 1991. She also holds a Bachelor of Arts in Music from St. Norbert College, completed between 1973 and 1978. Additionally, she is certified to teach K-12 Music in Illinois and has a substitute teaching certification for Illinois and short-term certification for Wisconsin.

Music Skills and Activities

Susan Bourquin possesses a wide library of music and is skilled in arranging, transposing, and transcribing music. She networks with professional musicians and vendors for weddings in the Galena, Illinois area, showcasing her expertise in music and event planning.

Culinary Experience

Susan offers a unique small group dinner experience in her home, where she teaches the art of Italian cooking. Guests prepare a four-course meal under her instruction, providing an interactive culinary experience that highlights her passion for cooking and hospitality.

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