Nicolas Elbo
About Nicolas Elbo
Nicolas Elbo serves as the Team Leader of Comm Europa Management at Netcompany-Intrasoft and has a background in electronic music production. He has extensive experience in managing teams and improving service strategies within the European Commission.
Current Role at Netcompany-Intrasoft
Nicolas Elbo serves as the Team Leader of Comm Europa Management at Netcompany-Intrasoft. He has held this position since 2021, contributing to the European Commission for three years. In this role, he manages a team of eight support agents and facilitates communication between the team and European Commission management. Elbo is responsible for producing weekly and monthly reports and management summaries on the activities of the Service Desk, ensuring effective communication and operational efficiency.
Previous Experience in European Commission
Before joining Netcompany-Intrasoft, Nicolas Elbo worked at AUSY, a Randstad company, as Team Leader of Comm Europa Management from 2014 to 2021. He also held the same position at Eureka-ITS from 2008 to 2013. Throughout these roles, Elbo coordinated significant projects, including the migration from a CMS based on Documentum technology to a new CMS based on Drupal technology, enhancing the digital infrastructure of the European Commission.
Educational Background
Nicolas Elbo has a diverse educational background. He studied Visual Communication at Espace Formation Petites et Moyennes Entreprises, earning a Business Manager's degree from 2002 to 2004. He also obtained a Bachelor's degree in Visual Arts from Ecole Supérieure des Arts Saint-Luc Bruxelles between 1999 and 2001. Additionally, he studied Business Informatics at Institut des Carrières Commerciales de la Ville de Bruxelles, achieving another Bachelor's degree from 2015 to 2019. His education has equipped him with a blend of creative and managerial skills.
Contributions to Service Improvement
In his current role, Nicolas Elbo actively participates in defining the service strategy for the EUROPA websites alongside European Commission staff members. He engages in continual service improvement by analyzing report figures to enhance internal processes and workflows with third parties. His efforts focus on optimizing service delivery and ensuring that the needs of the European Commission are met effectively.
Music Production and DJ Career
In addition to his professional roles, Nicolas Elbo is also an electronic music producer, remixer, and DJ. He has been active in this field since 2018, working in the Brussels Area, Belgium. His involvement in the music industry complements his professional career, showcasing his diverse interests and talents.