Chris T. Lucas
About Chris T. Lucas
Chris T. Lucas is a Senior Customer Service Representative at Nevro, where he has worked since 2017. He has extensive experience in customer service and technical support, having held various roles at companies such as 8x8, Apple, and Aspect Software.
Current Role at Nevro
Chris T. Lucas has been serving as a Senior Customer Service Representative at Nevro since 2017. In this role, he is responsible for addressing customer inquiries, providing support, and ensuring a high level of customer satisfaction. His extensive experience in customer service contributes to his effectiveness in this position.
Previous Experience in Customer Service
Prior to his current role, Chris worked in various customer service positions. He was a Customer Service Specialist at Patterson Dental from 2014 to 2015 and an Order Processing Specialist at Apple from 2016 to 2017. His background includes a range of responsibilities that have equipped him with skills in customer interaction and problem resolution.
Technical Account Management at 8x8, Inc.
Chris worked as an Enterprise Technical Account Manager at 8x8, Inc. for seven months in 2013. This role involved managing technical accounts and providing support to enterprise clients, enhancing his technical and customer service skills in a fast-paced environment.
Education and Training
Chris studied at De Anza College, where he gained foundational knowledge that supports his career in customer service and technical support. He also completed his high school education at Santa Clara High School.
Career Background in Technical Support
Chris has a significant background in technical support roles. He served as a Product Support Engineer at Verint from 2006 to 2008 and as a Technical Support Group Lead at Trimble from 2003 to 2006. His experience in these positions has contributed to his technical expertise and ability to assist customers effectively.