Brian Welsh
About Brian Welsh
Brian Welsh is a CRM & Data Management Analyst at Newfold Digital, where he has worked since 2017. He has a background in web design, eCommerce, and data analysis, and holds a certification as a Pega Business Architect.
Work at Newfold Digital
Brian Welsh has been employed at Newfold Digital as a CRM & Data Management Analyst since 2017. In this role, he focuses on applying customer service concepts to data analysis, aiming to enhance user experience and understanding across various business levels. His expertise in data management is complemented by his skills in creating content-rich reports, dashboards, and scorecards that effectively display department performance through key performance indicators (KPIs).
Previous Experience at Web.com Group
Prior to his current position, Brian Welsh worked at Web.com Group from 2010 to 2017. He held the role of Website Fulfillment & eCommerce Supervisor for four years, where he managed various aspects of website fulfillment. Additionally, he worked in web design and development for three years, contributing to the company's online presence and functionality. His experience at Web.com Group provided him with a strong foundation in eCommerce and website management.
Education and Expertise
Brian Welsh studied at Florida State College at Jacksonville, where he earned an Associate of Arts degree in Multimedia from 2009 to 2010. He also has a certification as a Pega Business Architect, which highlights his expertise in business process management and automation. This educational background supports his analytical skills and enhances his ability to manage customer relationship management (CRM) processes effectively.
Contributions to DATA FOR A CAUSE
Brian Welsh contributes to DATA FOR A CAUSE, an initiative aimed at assisting not-for-profit organizations in visualizing and sharing their data. His involvement in this initiative reflects his commitment to leveraging data for social good and supporting organizations that may lack the resources to effectively manage their data.
Technical Skills in Data Analysis
Brian Welsh utilizes a range of technical skills to enhance data analysis and visualization capabilities. He is proficient in SQL, Oracle, Tableau, PowerBI, and Excel, which he employs to create comprehensive reports and visualizations. His ability to integrate these tools allows him to provide valuable insights into data trends and departmental performance.