Smital Wagh
About Smital Wagh
Smital Wagh is a Web Solutions Specialist with a strong educational background in Information Technology, holding a BSC and an MCA. She specializes in web hosting support, security assistance, and technical troubleshooting, currently working at Newfold Digital in Maharashtra, India.
Work at Newfold Digital
Currently, Smital Wagh serves as a Web Solutions Specialist at Newfold Digital, a position held since 2022. In this role, she specializes in troubleshooting and resolving technical issues related to hosting products, including Cpanel, Plesk, and Cloud. Smital coordinates with various internal teams, such as hosting developers, system administrators, and product specialists, to ensure efficient resolution of customer issues. She also creates virtual machines tailored to customer requirements for server resources or cloud platforms.
Education and Expertise
Smital Wagh holds a Master of Computer Applications (MCA) from the University of Mumbai, where she studied Computer/Information Technology Administration and Management from 2020 to 2022. Prior to this, she earned a Bachelor of Science in Information Technology from Shreemati Nathibai Damodar Thackersey Women's University, completing her studies from 2018 to 2020. Smital's educational background is complemented by her expertise in various technical protocols, including SMTP, HTTP, FTP, IMAP, and POP.
Background
Smital Wagh completed her secondary education at St. Rocks's High School, achieving her Secondary School Certificate (SSC). She then pursued higher secondary education at Namdar Gopal Krishna Gokhale High School & Junior College of Science, where she completed her Higher Secondary Certificate (HSC) from 2015 to 2017. Her foundational education laid the groundwork for her subsequent studies in information technology.
Technical Skills and Services Offered
Smital Wagh offers a range of technical services, including Sitelock security assistance, which encompasses malware detection and cleanup on hosting servers. She installs SSL security certificates to enhance website and API security against threats such as DDoS attacks and SQL injections. Additionally, she provides comprehensive support for DNS, web hosting, email, PHP, WordPress CMS, and MySQL database settings. Smital is also experienced in data restoration and migration across servers, ensuring minimal downtime for clients.
Previous Experience as Lecturer
In 2022, Smital Wagh worked as a Lecturer in the Computer Science Department at Sheth L.U.J and Sir M.V. College in Andheri East. Her tenure in this role lasted for one month, during which she contributed to the academic development of students in the field of computer science.