Newfoundland Power
Newfoundland Power, a subsidiary of Fortis Inc., provides electricity to approximately 87% of customers in Newfoundland and Labrador, offering a range of billing and payment options, energy conservation programs, and an annual environmental event.
Company History
Newfoundland Power has been in operation for over 135 years. Over this extensive period, the company has become a cornerstone in providing reliable electricity services throughout the island portion of Newfoundland and Labrador. As a subsidiary of Fortis Inc., one of the top 15 utilities in North America, Newfoundland Power has garnered industry recognition, including induction into Electricity Canada’s Centre of Excellence.
Services
Newfoundland Power offers a range of services to over 273,000 customers, representing about 87% of all electricity customers in Newfoundland and Labrador. The company operates an integrated electricity generation, transmission, and distribution system. Customers have several billing options including e-bills, an equal payment plan, and a residential seasonal rate. Payment options are diverse, ranging from automatic payment plans to online banking and credit card payments.
Outage Management
Newfoundland Power provides an online outage center for customers to report and track power outages. This service is part of the company’s commitment to ensuring efficient and effective communication with its customers during service interruptions.
Energy Conservation and Environmental Initiatives
The company is proactive in promoting energy conservation through its takeCHARGE initiative, which offers energy conservation programs and rebates. Additionally, Newfoundland Power hosts EnviroFest, an annual celebration that supports initiatives aiming for positive environmental action. These efforts align with the company’s objective to incorporate environmentally-friendly solutions, as highlighted by their participation in Electricity Canada’s Centre of Excellence.