Danielle Romero
About Danielle Romero
Danielle Romero serves as the EB Client Support Lead at Newfront, where she has worked since 2019. With a background in account management and marketing, she specializes in employee communication and compliance documentation.
Work at Newfront
Danielle Romero has been serving as the EB Client Support Lead at Newfront since 2019. In this role, she is responsible for developing various employee communication documents, including Open Enrollment materials, new hire guides, and wallet cards. She coordinates Health Fair and Open Enrollment meetings with carriers and vendors, ensuring effective communication and organization. Additionally, she manages the Plansource Benefits Portal throughout the plan year, maintaining accurate and up-to-date information for clients.
Previous Experience at The ABD Team
Prior to her current position, Danielle Romero worked as an Account Manager at The ABD Team from 2012 to 2019. During her seven years there, she gained experience in client management and support, contributing to the overall success of the team's operations in San Jose, California.
Education and Expertise
Danielle Romero studied at Sonoma State University, where she earned a Bachelor of Science (B.S.) in Marketing from 2006 to 2010. She also attended Vista Murrieta High School from 2002 to 2006. Her educational background provides her with a solid foundation in marketing principles, which she applies in her current role.
Skills in Compliance and Communication
In her professional capacity, Danielle creates and reviews compliance notices and timelines for clients, including 5500, SPD Wrap, Medicare Part D, and HIPAA forms. She oversees the setup and testing of 800 numbers and inboxes for call center clients, ensuring seamless service operations. Her skills in developing communication materials and managing compliance processes are integral to her role.
Experience at Sam's Club
Danielle Romero worked at Sam's Club as a Marketing/Membership representative from 2010 to 2012. This role contributed to her expertise in customer engagement and marketing strategies, further enhancing her professional capabilities.