Katie Donnelly

Senior Client Services Representative @ Newfront

About Katie Donnelly

Katie Donnelly is a Senior Client Services Representative at Newfront, where she specializes in managing employee benefit programs for small business accounts. She previously worked as a Recreational Leader at Highlands Recreation District and holds a degree in Communication Sciences from California State University-Chico.

Work at Newfront

Katie Donnelly has served as a Senior Client Services Representative at Newfront since 2018. In this role, she specializes in the administration of employee benefit programs tailored for small business accounts. Her responsibilities include managing client relationships and ensuring the effective execution of account initiatives. Katie's position in the San Francisco Bay Area allows her to leverage her skills in account management to support clients' needs.

Previous Experience at Highlands Recreation District

Before joining Newfront, Katie Donnelly worked at Highlands Recreation District as a Recreational Leader from 2015 to 2018. During her three years in this role, she developed strong organizational and interpersonal skills while engaging with the community in San Mateo, CA. This experience contributed to her ability to manage client interactions effectively in her current position.

Education and Expertise

Katie Donnelly studied at California State University-Chico from 2014 to 2018, where she focused on Communication and Education. She earned a degree in Communication Sciences, which provided her with a solid foundation in effective communication strategies. This educational background supports her current role in client services, enhancing her ability to engage with clients and manage their needs.

Skills and Contributions

Katie Donnelly utilizes strong organizational and interpersonal skills to support account management initiatives at Newfront. She has been instrumental in ensuring precise and efficient execution of account initiatives, contributing to the overall success of the client services team. Her expertise in employee benefit program administration is particularly valuable for small business accounts.

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