Libby Gray
About Libby Gray
Libby Gray is a New Business Account Executive at Newfront, where she has worked since 2019. With a background in insurance and customer service, she develops competitive insurance programs and manages client onboarding processes.
Work at Newfront
Libby Gray has been employed at Newfront as a New Business Account Executive since 2019. In this role, she develops and implements competitive insurance programs by analyzing market trends and client needs. She collaborates with producers, clients, and underwriters to gather necessary information and prepare comprehensive insurance proposals. Additionally, she manages the onboarding process for new clients, ensuring a smooth transition and integration into the company's services.
Previous Experience in Insurance
Prior to her current position, Libby Gray worked at several insurance firms. She served as an Account Executive at USI Insurance Services from 2016 to 2019 in Foster City, CA, and held the role of Account Representative at the same company from 2015 to 2016 in San Carlos, CA. Earlier, she worked as a Client Advocate at HUB International Insurance Brokers for 9 months in 2014 to 2015 in the San Francisco Bay Area. Her experience in these roles contributed to her expertise in preparing and presenting insurance proposals.
Customer Service Background
Libby Gray has a solid foundation in customer service, having worked in various roles before her career in insurance. She was a Customer Service Associate at In-N-Out Burger from 2005 to 2009 for four years. Additionally, she worked as a Customer Service Representative at Farmers Insurance from 2012 to 2014 for two years. Her experience in these positions has equipped her with strong communication and interpersonal skills.
Education and Expertise
Libby Gray studied at the College of San Mateo, where she earned an Associate of Arts degree in Liberal Arts in May 2009. She then attended California State University, Chico, achieving a Bachelor of Science in Business Administration, with a focus on Financial Service and Financial Management, in May 2011. Her educational background supports her expertise in analyzing market trends and client needs within the insurance industry.