Nicole Brown
About Nicole Brown
Nicole Brown is a Client Manager currently employed at Newfront in Lebanon, New Hampshire. She has over a decade of experience in client management and renewal roles, having previously worked at Business Benefits Group and Dartmouth-Hitchcock.
Work at Newfront
Nicole Brown has been employed at Newfront as a Client Manager since 2021. In this role, she is responsible for managing client relationships and ensuring client satisfaction. Her position is based in Lebanon, New Hampshire, where she utilizes her extensive experience in client management to support the company's objectives.
Previous Experience at Business Benefits Group
Before joining Newfront, Nicole Brown worked at Business Benefits Group (BBG) for a total of six years. She served as a Senior Renewal Manager from 2015 to 2021, where she focused on client renewals and relationship management. Prior to this role, she was a Senior Renewal Specialist from 2005 to 2013, contributing to the company's client retention strategies in Fairfax, Virginia.
Experience at Dartmouth-Hitchcock
Nicole Brown worked as an Executive Assistant at Dartmouth-Hitchcock from 2013 to 2015. In this position, she provided administrative support and coordination for the organization, enhancing operational efficiency. Her tenure at Dartmouth-Hitchcock was also based in Lebanon, New Hampshire.
Education and Expertise
Nicole Brown earned a Bachelor of Arts (B.A.) in Communication Studies from Longwood University, where she studied from 2001 to 2005. This educational background has equipped her with skills in effective communication and interpersonal relations, which are essential in her roles in client management and support.