Sophea Keo
About Sophea Keo
Sophea Keo serves as the IT Network and Desktop Service Manager at Newfront, where she has worked since 2015. She oversees network and computer system security across multiple offices and manages technology procurement.
Work at Newfront
Sophea Keo has served as the IT Network and Desktop Service Manager at Newfront since 2015. In this role, she is responsible for maintaining the security of network and computer systems across seven offices located in San Mateo County, California. Her duties include ensuring that all systems operate correctly and efficiently. Keo also manages the procurement of hardware, software, licenses, and contracts, focusing on obtaining the latest technology while negotiating for lower rates and volume service plans.
Previous Experience
Before joining Newfront, Sophea Keo worked at Wells Fargo Insurance Services as a PC/LAN Analyst Technician from 2009 to 2015. During her six years in this position, she developed skills in network management and technical support. Earlier in her career, she was a student at Year Up from 2008 to 2009, where she gained foundational knowledge and experience in the IT field.
Education and Expertise
Sophea Keo studied Computer Science at City College of San Francisco from 2008 to 2012. Throughout her four years of education, she achieved expertise in technology support, which has been integral to her career in IT. Her educational background has equipped her with the necessary skills to manage network and desktop services effectively.
Technical Responsibilities
In her current position, Sophea Keo provides both in-house and remote support for network and desktop services. Her responsibilities include handling installations, upgrades, and repairs of IT systems. She plays a crucial role in ensuring that the technology infrastructure of Newfront operates smoothly and securely.