Elliot Dix
About Elliot Dix
Elliot Dix is a Senior Customer Success Manager at NewStore, Inc., specializing in mobile applications and account management. He has a background in customer success and marketing, with previous roles at HubSpot, Grubhub, and Promoboxx.
Current Role at NewStore
Elliot Dix serves as a Senior Customer Success Manager at NewStore, Inc. since 2022. Based in Boston, MA, he focuses on enhancing customer satisfaction and success through effective account management strategies. His role involves working closely with retail brands to support their digital transformation efforts.
Previous Experience at HubSpot
Elliot Dix worked at HubSpot as a Customer Success Manager (Partners) from 2018 to 2019 in the Greater Boston Area. He later served as a Customer Success Manager L2 (Partners) for a brief period in 2019. His experience at HubSpot provided him with a strong foundation in customer success strategies and partner management.
Professional Background in Customer Success
Before joining NewStore, Elliot Dix held the position of Technical Brand Manager at Grubhub from 2019 to 2022. He also worked as an Account Specialist at Promoboxx from 2016 to 2018. His diverse roles in customer success and account management have equipped him with extensive knowledge in mobile applications and program management.
Educational Background
Elliot Dix studied at the University of Connecticut, where he earned a Bachelor’s degree in Communication. He also completed a minor in Business at the University of Connecticut School of Business. His educational background supports his expertise in customer success and account management.
Expertise in Digital Transformation
Elliot Dix has expertise in mobile applications, program/product management, and account management. He collaborates with retail brands such as Birkenstock, Burton Snowboards, and GANNI to guide them in creating mobile and web applications aimed at new user acquisition and customer loyalty.