Jorge Yip
About Jorge Yip
Jorge Yip is a Technical Support Engineer with extensive experience in systems integration and support roles. He has worked for notable companies such as Western Digital and Amazon, and holds advanced degrees in Engineering Management and Electrical Engineering.
Current Role at NewStore
Jorge Yip currently serves as a Technical Support Engineer at NewStore, Inc. He has been in this role since 2021. In this position, he is responsible for providing technical assistance and support to customers, ensuring that their issues are resolved efficiently. His experience in technical support contributes to the overall functionality and customer satisfaction of NewStore's services.
Previous Experience at Western Digital
Jorge Yip has extensive experience at Western Digital, where he held multiple roles over several years. He worked as a Senior Design Systems Engineer from 2010 to 2015, focusing on system design and integration. He later became the Lead Systems Integration Engineer from 2015 to 2016, overseeing integration processes. Additionally, he served as the Lead Test and Reliability Systems Engineer from 2016 to 2017, ensuring product reliability and performance. He also completed a Competitive Analysis Project Engineer Internship from 2008 to 2010, gaining valuable insights into competitive product analysis.
Experience at Amazon
From 2017 to 2021, Jorge Yip worked as a Support Engineer at Amazon in Seattle, Washington. In this role, he provided technical support and solutions to various customer issues, contributing to the operational efficiency of Amazon's services. His time at Amazon allowed him to develop strong problem-solving skills and a customer-focused approach.
Education and Expertise
Jorge Yip holds a Master of Science in Engineering Management from California State Polytechnic University, which he completed from 2007 to 2009. He also earned a Bachelor of Science in Electrical Engineering from Florida International University, studying from 2001 to 2005. His educational background equips him with a solid foundation in engineering principles and management practices, enhancing his technical capabilities in his professional roles.