André Touafek
About André Touafek
André Touafek serves as the Head of SMB Customer Success at NexHealth, a position he has held since 2022. He has extensive experience in sales and customer success, having previously worked at Odoo and NexHealth in various roles.
Current Role at NexHealth
André Touafek serves as the Head of SMB Customer Success at NexHealth. He has held this position since 2022 and is based in San Francisco, California. In this role, he is responsible for overseeing customer success initiatives for small and medium-sized businesses, ensuring that clients receive effective support and guidance.
Previous Experience at Odoo
André Touafek worked at Odoo in multiple capacities. He was the North American Direct Sales Team Leader from 2018 to 2021, where he led sales efforts in the region for three years in the San Francisco Bay Area. Prior to that, he served as a Senior Business Advisor at Odoo from 2017 to 2018, contributing to business development and client relations.
Sales Management at NexHealth
Before becoming the Head of SMB Customer Success, André Touafek was a Senior Sales Manager at NexHealth from 2021 to 2022. In this role, he focused on driving sales strategies and managing client relationships, contributing to the company’s growth in the healthcare technology sector.
Educational Background in Marketing
André Touafek studied at Bentley University, where he earned a Bachelor of Science degree in Marketing. His educational journey spanned from 2005 to 2009, equipping him with foundational knowledge and skills applicable to his career in sales and customer success.
Early Career in Recruitment and Sales
André Touafek began his career as a Recruitment Consultant at Michael Page in 2011, where he worked for seven months in Boston, Massachusetts. He also held the position of Client Services Manager at EdgeRock Technology Partners for four months in 2012. Additionally, he worked as a Sales Analyst at Intronis MSP Solutions by Barracuda from 2009 to 2011, where he gained experience in sales analysis and client engagement.