Sean Stevens
About Sean Stevens
Sean Stevens is an Enterprise Account Manager at NexHealth, where he has worked since 2024. He has a diverse background in account management and customer support, with previous roles at Verizon, Best Buy, and Intercom.
Work at NexHealth
Sean Stevens currently serves as an Enterprise Account Manager at NexHealth, a position he has held since 2024. Prior to this role, he worked as a Customer Support Specialist and later as a Senior Enterprise Onboarding Manager at NexHealth from 2020 to 2022. He also held the position of CSM - Onboarding for four months in 2021. His experience at NexHealth spans various roles that emphasize customer support and onboarding processes.
Previous Experience at Verizon
Sean Stevens worked at Verizon in several capacities. He served as a Solutions Manager from 2014 to 2015 in the San Luis Obispo, California area and continued in this role until 2018 in Mountain View. Additionally, he was the Acting General Manager for a period of seven months in 2015. His tenure at Verizon involved managing solutions and overseeing operations.
Background in Retail Management
Sean Stevens has a background in retail management, having worked at Best Buy in various roles. He was the Home Business Group Supervisor from 2011 to 2012 and later served as the Computing and Tablets Manager from 2012 to 2013. He also held the position of Home Sales Manager from 2013 to 2014. His experience in retail focused on managing teams and driving sales.
Education and Expertise
Sean Stevens studied at UC Santa Barbara, where he earned a Bachelor’s Degree in Film and Media Studies from 2006 to 2009. He also attended Allan Hancock College, achieving an Associate’s Degree in Business/Managerial Economics from 2004 to 2006. His educational background provides a foundation in both business principles and media studies.
Experience in Customer Support
Sean Stevens has significant experience in customer support roles, particularly at Intercom. He worked as a Customer Support Representative from 2018 to 2020 and later as a Customer Support Specialist 2 from 2019 to 2020. His roles involved direct interaction with customers, addressing inquiries, and providing solutions to enhance customer satisfaction.