Sridhar Venkatachalam
About Sridhar Venkatachalam
Sridhar Venkatachalam is a Product Support Engineer with extensive experience in cloud support and system administration. He has worked with various organizations, utilizing tools for log analysis, troubleshooting, and managing cloud services.
Current Role at Nexthink
Sridhar Venkatachalam serves as a Product Support Engineer at Nexthink, a position he has held since 2021. In this role, he is responsible for addressing product-related issues and providing technical support to clients. His work involves troubleshooting application-related problems, including dashboard data discrepancies and automated PowerShell script actions. He collaborates with various teams to ensure effective resolution of issues and enhancement of product features.
Previous Experience at Tech Mahindra
Prior to his current role, Sridhar worked at Tech Mahindra as a Siebel Administrator (Linux) from 2019 to 2021. He was involved in managing Siebel applications and ensuring their optimal performance. Before that, he served as a Linux System Administrator at Tech Mahindra from 2018 to 2019, where he handled Linux infrastructure issues and database corruptions.
Experience at QUADRA SYSTEMS.NET INDIA PRIVATE LIMITED
Sridhar's career includes a position at QUADRA SYSTEMS.NET INDIA PRIVATE LIMITED, where he worked as an AWS Cloud Support Engineer for six months in 2018. His responsibilities included creating and managing EC2 instances and EBS volumes, as well as configuring Amazon SES, SNS, and Route53 services. He utilized tools like Wireshark, CloudWatch, and Collectd for log analysis and troubleshooting.
Education and Technical Skills
Sridhar holds a Bachelor of Engineering in Electronics and Communication Engineering from the Knowledge Institute of Technology (KIOT), which he completed in June 2017. His technical skills include troubleshooting integrations with Azure AD connector, Service Now, and SAML via API. He also has experience in using Jenkins for automation jobs and managing custom configuration changes.