Timothy Chwiecko
About Timothy Chwiecko
Timothy Chwiecko is a Support Engineer with extensive experience in the field, having worked at companies such as EMC, Zerto, and currently Nexthink. He holds a Bachelor of Science degree in Psychology from St. Lawrence University and is certified in EMC Technological Foundations.
Current Role at Nexthink
Timothy Chwiecko has been employed at Nexthink as a Support Engineer since 2020. In this role, he provides technical support and solutions to clients, leveraging his extensive background in support engineering. His responsibilities include troubleshooting issues, assisting customers with product inquiries, and ensuring optimal performance of Nexthink's solutions.
Previous Experience at EMC and Zerto
Before joining Nexthink, Timothy Chwiecko worked at EMC as a Support Engineer from 2006 to 2015, accumulating nine years of experience in the field. He then transitioned to Zerto, where he served as Support Engineer 2 from 2015 to 2020 in Boston, Massachusetts. His roles at both companies involved providing technical support and resolving customer issues related to their products.
Education and Academic Background
Timothy Chwiecko studied at St. Lawrence University from 2002 to 2006, where he earned a Bachelor of Science degree in Psychology. His education provided him with a foundational understanding of human behavior, which can be beneficial in customer support roles.
Certifications and Specializations
Timothy Chwiecko is certified in EMC Technological Foundations, which demonstrates his knowledge and expertise in EMC technologies. He specializes in IBM AIX, Sun Solaris, and EMC Clariion, showcasing his technical skills and ability to support complex systems.