Agnes Hajdu
About Agnes Hajdu
Agnes Hajdu is a Senior Engineering Change Analyst at NI in Debrecen, Hungary, with a background in customer service, tactical sourcing, and delivery assurance.
Current Role at National Instruments
Agnes Hajdu is currently employed as a Senior Engineering Change Analyst at National Instruments (NI) in Debrecen, Hajdú-Bihar, Hungary. In this role, she focuses on managing engineering changes, ensuring seamless integration of updates and developments within the engineering team. Her position requires a deep understanding of engineering protocols and meticulous attention to detail to maintain the high standards of National Instruments.
Previous Experience at BT
Agnes Hajdu worked at BT for six years, serving in two distinct roles. From 2020 to 2023, she was a Delivery Assurance Specialist, where she ensured the timely and accurate delivery of services. Prior to that, between 2017 and 2020, she held the position of Customer Installation Manager, managing and overseeing customer installation projects in Debrecen, Hungary. Her experience at BT provided her with extensive skills in customer service, project management, and delivery assurance.
Role at IT Services Hungary Kft.
In 2017, Agnes Hajdu worked at IT Services Hungary Kft. as a Tactical Sourcer for six months. In this role, she was responsible for sourcing tactics, likely focusing on identifying and procuring the necessary resources for the company's projects. This position required strategic thinking and the ability to negotiate and coordinate effectively with suppliers and stakeholders.
Educational Background
Agnes Hajdu holds a Master's degree in Language Interpretation and Translation with a focus on English-Russian from the University of Debrecen, completed between 2016 and 2020. She also earned a Bachelor's degree in Russian & French Language and Literature from the same institution, which she completed between 2013 and 2016. Her academic background provides her with a strong foundation in linguistics and translation, enhancing her ability to communicate effectively in multiple languages.
Customer Service Experience
Agnes Hajdu gained valuable customer service experience during her tenure at transcosmos Information Systems Ltd, where she worked as a Customer Service Representative from 2015 to 2017. In this role, she was responsible for addressing customer inquiries, resolving issues, and providing support. This experience honed her ability to handle customer relations and deliver satisfactory solutions in a timely manner.