Alvin Gomez
About Alvin Gomez
Alvin Gomez is a Senior Technical Writer at National Instruments in Penang, Malaysia, with a background in various roles at Motorola Solutions and a Bachelor's Degree in Electronics Engineering from Multimedia University.
Title and Current Position
Alvin Gomez holds the title of Senior Technical Writer at National Instruments. He is based in Penang, Malaysia. In this role, he is responsible for managing all aspects of documentation project management, including planning, scheduling, development, and release phases.
Previous Roles at Motorola Solutions
Alvin Gomez has extensive experience at Motorola Solutions, where he worked from 2005 to 2014 in various capacities in Penang, Malaysia. His roles included Senior Technical Writer, Courseware Developer/Coordinator, DITA Initiative Site Lead, Instructor, and Service Training Coordinator. During his tenure, he initiated various programs aimed at improving documentation quality and efficiency.
Education and Qualifications
Alvin Gomez earned his Bachelor's Degree in Electronics Engineering from Multimedia University, where he studied from 1999 to 2004. His education has laid a solid foundation for his career in technical writing and documentation management.
Conference and Paper Presentations
In 2014, Alvin Gomez co-wrote and presented two papers at the National Instruments Technical Communications Conference held in Austin, Texas. His presentations contributed to discussions on technical writing standards and practices.
Initiatives and Projects
Alvin Gomez has led multiple initiatives aimed at improving documentation processes. He initiated a program to educate engineers on topic-oriented writing and the DITA standard to enhance content efficiency and accuracy. He also started a Customer Experience Survey project to improve quality, usability, and customer satisfaction. He serves as the tech lead and mentor for all DITA-related documentation activities at the Penang site.