Madhu Kumara Kn
About Madhu Kumara Kn
Madhu Kumara Kn is a Product & Operations Manager with extensive experience in client relationship management and agile project management. He holds an MBA from Allahabad Agricultural Institute and has worked with several companies, including NiYO, where he focuses on process optimization and operational efficiency.
Work at Niyo Solutions
Madhu Kumara Kn has been serving as the Product & Operations Manager at Niyo Solutions Inc. since 2017. In this role, he focuses on process implementation and optimization, aiming to enhance operational efficiency. He is involved in conducting training and demonstrations to improve team capabilities and product understanding. Additionally, Madhu plays a key role in setting up new software and support centers, ensuring smooth operational transitions within the organization.
Education and Expertise
Madhu Kumara Kn earned a Master of Business Administration (MBA) from Allahabad Agricultural Institute, where he studied HR and Finance from 2005 to 2007. His educational background supports his expertise in client relationship management, vendor management, and service level agreement (SLA) management. He is skilled in agile project management, specifically in handling sprints and scrum methodologies, which enhances his ability to manage projects effectively.
Background
Prior to his current position at Niyo Solutions, Madhu Kumara Kn held various roles that contributed to his professional development. He worked at EXL as a Senior Associate from 2007 to 2010, followed by a position as an HRIS & Payroll Consultant at Blue Chip Computer Consultant Pvt Ltd from 2010 to 2013. He also served as a Solution Consultant at Crossdomain from 2013 to 2017. These experiences provided him with a solid foundation in operations and client management.
Achievements
Madhu Kumara Kn has demonstrated a consistent ability to maintain strong partnerships and client satisfaction throughout his career. His experience in vendor management and operational efficiency has contributed to successful project outcomes. He has also been instrumental in training teams and enhancing product understanding, which reflects his commitment to professional development and organizational growth.