Nathan Robshaw
About Nathan Robshaw
Nathan Robshaw is a Cloud Services Team Leader at Node4 Ltd, where he has worked since 2021. He has extensive experience in IT support roles, having previously held positions at companies such as Fujitsu and Daisy Group.
Current Role at Node4
Nathan Robshaw serves as the Cloud Services Team Leader at Node4 Ltd, a position he has held since 2021. In this role, he oversees cloud service operations and leads a team dedicated to delivering cloud solutions. His leadership focuses on enhancing service delivery and ensuring customer satisfaction. His experience in cloud services positions him to effectively manage projects and drive innovation within the organization.
Previous Experience at Node4
Before his current role, Nathan worked at Node4 Ltd as a Cloud Support Engineer from 2017 to 2020. During this three-year tenure, he developed expertise in cloud technologies and provided support to clients, ensuring the smooth operation of cloud services. His previous experience at Node4 laid the foundation for his advancement to the Cloud Services Team Leader position.
Career Background in IT Support
Nathan Robshaw has a diverse background in IT support, having worked in various roles across multiple organizations. He began his career at Fujitsu, where he held positions such as Hardware Support Engineer and Desktop Support Engineer. His experience includes working with clients like the Financial Services Authority and XL Caitlin. He also served as a 1st-2nd Line Engineer for the Department for Business, Energy & Industrial Strategy, contributing to his extensive knowledge in IT support.
Education and Training
Nathan studied at Zenos Academy from 2008 to 2009, where he gained foundational skills in IT and support services. This educational background equipped him with the necessary knowledge to pursue a career in technology and support roles. His training has been instrumental in his ability to diagnose and solve complex IT issues effectively.
Skills and Expertise
Nathan possesses keen diagnostic and analytical skills, which contribute to effective problem-solving in IT settings. He has a strong focus on customer satisfaction and quality, particularly in high-pressure environments. His expertise in cloud services and IT support enables him to address client needs efficiently and maintain high service standards.