Nathan Wakefield
About Nathan Wakefield
Nathan Wakefield is a Cloud Support Team Leader at Node4 Ltd, where he has worked since 2021. He has a background in IT support and networking, along with experience in mental health first aid.
Current Role at Node4
Nathan Wakefield currently serves as the Cloud Support Team Leader at Node4 Ltd, a position he has held since 2021. In this role, he oversees the cloud support team, ensuring effective service delivery and support for cloud-based solutions. His leadership contributes to the operational efficiency of the team in Reading, England.
Previous Experience at Node4
Before his current role, Nathan worked as a Cloud Support Engineer at Node4 Ltd from 2019 to 2021. During this time, he developed expertise in cloud technologies and customer support, enhancing the company's service offerings in the cloud sector.
Professional Background
Nathan has a diverse professional background in technical support roles. He worked at Alchemy Systems International as Level 2 Support for eight months in 2018-2019. Additionally, he held positions at Soft Egg Ltd as a Field Technician and Service Desk Technician, and at hoppa as Desktop Support. His experience spans various technical environments, contributing to his comprehensive skill set.
Education and Training
Nathan studied at The Brakenhale School, where he focused on Business/Commerce and IT, achieving GCSE and AS qualifications from 2003 to 2009. He continues to enhance his skills through online learning platforms, such as Pluralsight, demonstrating a commitment to ongoing professional development.
Technical Skills and Expertise
Nathan possesses advanced networking skills, particularly in configuring VLANs. He has strong proficiency in handling hardware from major brands, including Netgear, HP, and Dell, specifically in managing switches and servers. His technical expertise supports his roles in cloud and desktop support.