Richard Buxton
About Richard Buxton
Richard Buxton is the Director of the Collaboration Practice at Node4 Ltd, where he leads a team focused on cloud-based Unified Communications solutions. With extensive experience in technology solutions and customer communication strategies, he has held various roles in the IT sector since the late 1990s.
Current Role at Node4
Richard Buxton currently serves as the Director of the Collaboration Practice at Node4 Ltd, a position he has held since 2020. In this role, he leads a team that focuses on delivering end-to-end solutions in cloud-based Unified Communications, utilizing Cisco and Microsoft technology stacks. His responsibilities include overseeing the development of Node4's SIP platform, SIPLink, which is integral to the company's core capabilities. Buxton manages relationships with key vendors and customers, ensuring high standards of customer care.
Previous Experience at Node4
Richard Buxton has a significant history with Node4 Ltd, having worked there in various roles from 2007 to 2020. He began as a Senior Technical Consultant from 2007 to 2010, then served as Voice Services Manager from 2010 to 2013, and later as Technical Manager from 2013 to 2014. His role as Head of Collaboration from 2014 to 2020 involved leading initiatives in Unified Communications. This extensive experience at Node4 has contributed to his expertise in creating tailored technology solutions for customers.
Career Background
Richard Buxton's career spans multiple organizations and roles. Before joining Node4, he worked at NEC Enterprise Solutions (UK & Ireland) as an IP Project Engineer from 2000 to 2007. His earlier experience includes a position as an IT and Network Engineer at Sandicliffe Motor Group for one year and as a Technician in Engineering & IT at Nottingham Trent University from 1995 to 1999. This diverse background has equipped him with a comprehensive understanding of technology solutions across various sectors.
Education and Training
Richard Buxton studied at Ellis Guilford School from 1989 to 1994. He furthered his education at Nottingham Law School, where he attended from 1997 to 1999. His educational background complements his extensive professional experience, providing him with a solid foundation in both technical and strategic aspects of technology and communication.
Published Works
Richard Buxton has contributed to industry knowledge through his writing. He authored a blog post discussing the best contact channels for delivering excellent customer experience. Additionally, he wrote about the business benefits of Microsoft Teams Direct Routing. These publications reflect his insights and expertise in communication strategies and technology solutions.