Ross Beedall
About Ross Beedall
Ross Beedall is a Technical Support Engineer at Node4 Ltd in Derby, United Kingdom, where he has worked since 2017. He previously held positions as a Service Desk Analyst at Csc and Markerstudy Insurance from 2013 to 2016.
Work at Node4
Ross Beedall has been employed at Node4 Ltd as a Technical Support Engineer since 2017. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their IT systems operate efficiently. His position involves troubleshooting issues, guiding users through solutions, and maintaining high levels of customer satisfaction. Node4 Ltd is known for its focus on cloud services and IT infrastructure, making Ross's contributions vital to the company's operations.
Previous Experience in Technical Support
Before joining Node4, Ross Beedall worked as a Service Desk Analyst at Csc from 2013 to 2014 in Falls Church, Virginia, United States. He gained valuable experience in handling customer inquiries and resolving technical issues during this time. Following his tenure at Csc, he continued his career as a Service Desk Analyst at Markerstudy Insurance from 2015 to 2016 in Sevenoaks, Kent, United Kingdom. His roles in these positions helped him develop strong problem-solving skills and a customer-focused approach.
Education Background
Ross Beedall attended Brookfield Community School from 2006 to 2012. His education provided him with foundational knowledge and skills that have supported his career in technical support. The school experience contributed to his ability to engage with technology and develop critical thinking skills, which are essential in his current role.