Teresa Tomczak
About Teresa Tomczak
Teresa Tomczak is a Service Desk Analyst with experience in the field since 2019. She previously worked at K3 Business Technologies for two years and has been employed at Node4 Ltd in Edinburgh, Scotland, since 2021.
Work at Node4
Teresa Tomczak has been employed at Node4 Ltd as a Service Desk Analyst since 2021. In this role, she is responsible for providing technical support and assistance to clients, ensuring that their IT issues are resolved efficiently. Node4 Ltd is known for its focus on delivering high-quality IT services and solutions, and Teresa contributes to this mission through her work in the service desk team based in Edinburgh, Scotland.
Previous Experience at K3 Business Technologies
Before joining Node4 Ltd, Teresa worked at K3 Business Technologies as a Service Desk Analyst from 2019 to 2021. During her two years at K3, she developed her skills in customer service and technical support, assisting users with various IT-related inquiries and issues. This experience provided her with a solid foundation in service desk operations and client interaction.
Education and Expertise
While specific educational details are not provided, Teresa's role as a Service Desk Analyst indicates a background in IT support and customer service. Her expertise likely includes troubleshooting technical issues, managing service requests, and providing effective communication to clients. These skills are essential for success in her current position at Node4 Ltd.
Professional Background
Teresa Tomczak has a professional background in IT service management, specifically in roles focused on service desk operations. Her career includes significant experience in providing technical support, which has been developed through her positions at both K3 Business Technologies and Node4 Ltd. This background equips her to handle a variety of technical challenges and client needs.