Kelly Rickert
About Kelly Rickert
Kelly Rickert is a Customer Operations Specialist with a background in education and coaching, holding an MEd from the University of Michigan and a BA in Anthropology and Religious Studies from the University of Rochester.
Customer Operations Specialist
Kelly Rickert holds the title of Customer Operations Specialist. In this role, Kelly has focused on enhancing the customer experience and ensuring efficient operations. This position involves handling customer inquiries, resolving issues, and continuously working to improve service delivery. The role is pivotal in maintaining customer satisfaction and operational efficiency.
Education and Expertise
Kelly Rickert has a solid educational background with an MEd from the University of Michigan. In addition, she holds a BA in Anthropology and Religious Studies from the University of Rochester. This unique combination of education has provided Kelly with a broad understanding of cultural contexts and educational frameworks, which she applies in her professional and teaching roles.
Teaching Background
Kelly Rickert has experience teaching first and second grade, where she developed place-based curricular units. These units are designed to connect the curriculum to the local community and environment, enhancing students' learning experiences. Kelly’s teaching philosophy includes fostering creativity and excitement in learning, exemplified by her enjoyment of phonetically correct creative spellings and classroom activities like learning about onomatopoeia.
Soccer Coaching Experience
In addition to her professional and teaching roles, Kelly Rickert has also coached soccer for first and second graders. This role involved organizing training sessions, teaching soccer skills, and promoting teamwork and sportsmanship among young children. Coaching soccer provided Kelly with an opportunity to engage with students in extracurricular activities, contributing to their overall development.