Jason Mele
About Jason Mele
Jason Mele serves as the Director of Solutions Consulting at Notified, where he has worked since 2022. With over 20 years of production experience and a strong background in web operations leadership, he has previously held various roles at Notified and Netflix, showcasing his expertise in team development and process improvement.
Current Role at Notified
Jason Mele serves as the Director of Solutions Consulting at Notified, a position he has held since 2022. In this role, he leads initiatives aimed at enhancing client solutions and improving service delivery. His responsibilities include overseeing cross-functional teams and ensuring the alignment of strategies across various regions, including the Americas, EMEA, and APAC. He also focuses on developing future team leaders and identifying opportunities for process improvements.
Previous Experience at Notified
Prior to his current role, Jason Mele held several positions at Notified. He served as the Senior Manager of Digital Media Services for the Americas and EMEA from 2016 to 2020. He also worked as the Event Services Supervisor from 2015 to 2016 and as the Director of Streaming Services and Webcast Engineering from 2020 to 2021. These roles contributed to his extensive experience in web operations leadership and production.
Experience at Netflix
Jason Mele worked at Netflix as a Customer Service Team Leader from 2009 to 2011. During his time in the Portland, Oregon area, he managed customer service operations, focusing on enhancing user experience and team performance. This role provided him with valuable insights into customer engagement and service excellence.
Educational Background
Jason Mele studied at the University of New Haven, where he earned a Bachelor of Arts in Music Composition and Sound Recording from 2002 to 2006. He also studied Electrical and Electronics Engineering at the same university from 2002 to 2005. Additionally, he attended the Connecticut School of Electronics for one year in 2001-2002 and completed a program in System Thinking/Systems Dynamics at MIT xPRO in 2022.
Industry Experience and Skills
With over 20 years of production experience and more than 10 years in web operations leadership, Jason Mele emphasizes product usability and supports a SaaS model. He has encouraged teams to leverage their knowledge and creativity, fostering an environment that promotes innovative thinking and operational excellence.