Pamela L.
About Pamela L.
Pamela L. is a Senior Client Service Analyst (Website Service Manager) at Notified, where she has worked since 2020. She has a background in technical support and customer service, with previous roles at Infinity Support, Transcom, and Alorica Philippines, Inc.
Current Role at Notified
Pamela L. serves as a Senior Client Service Analyst (Website Service Manager) at Notified. She has held this position since 2020. In her role, she is responsible for managing client services related to website operations, ensuring that client needs are met efficiently and effectively. Her experience in client service and technical support contributes to her ability to address complex client inquiries and enhance user experience.
Previous Experience in Customer Service
Before joining Notified, Pamela L. worked at Alorica Philippines, Inc. as a Project Manager/Order Management Specialist from 2012 to 2020. In this role, she managed various projects and oversaw order management processes. Prior to Alorica, she was employed at Transcom as a Customer Service & Billing Representative from 2010 to 2012, where she handled customer inquiries and billing issues. Her career began at Infinity Support, where she worked as a Technical Support Engineer from 2008 to 2009.
Educational Background in Engineering
Pamela L. earned her Bachelor's degree in Electronics and Communications Engineering from Adamson University. She attended the university from 1998 to 2003, completing her studies over a five-year period. This educational background provides her with a strong foundation in technical concepts and problem-solving skills relevant to her career in client services and technical support.