Rachael Hargrave
About Rachael Hargrave
Rachael Hargrave is a Product Training Manager at Notified, where she has worked since 2020. She has extensive experience in curriculum design and development, having held various roles in training and development at West Unified Communications Services and Intrado.
Current Role at Notified
Rachael Hargrave serves as the Product Training Manager at Notified, a position she has held since 2020. In this role, she is responsible for developing and implementing training programs that enhance product knowledge and user engagement. Her focus is on creating effective learning experiences that support the adoption of Notified's offerings.
Previous Experience at West Unified Communications Services
Rachael Hargrave worked at West Unified Communications Services in various roles from 2009 to 2015. She began as a Web Event Specialist, where she managed web events and collaborated with clients. She then advanced to the role of Training Development Coordinator, focusing on training initiatives. In 2011, she became the Web Event Services Collaboration Manager, overseeing collaborative web event services until 2012.
Experience at Intrado
From 2015 to 2020, Rachael Hargrave was employed at Intrado as the Training & Development Manager. In this capacity, she developed comprehensive training programs for the company's webcasting and virtual events product suite. Her work emphasized instructional design and customer relationship management, contributing to the overall effectiveness of training initiatives.
Educational Background
Rachael Hargrave studied at Eastern Oregon University, where she earned a degree in English and Writing. This educational background has equipped her with strong communication skills, which she applies in her training and development roles.
Specializations and Skills
Rachael Hargrave specializes in curriculum design and development, with a particular focus on instructional design and customer relationship management. She has a solid foundation in project management and onboarding programs, highlighting her problem-solving abilities and adaptability in various professional settings.